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Y. S.
a month ago
This review is for the Service department. Instead of taking my car to the Acura dealership in Falls Church, I followed a friend’s recommendation and brought my 2010 Acura MDX to Joyce Koons Honda. After the excellent care on my first visit, I brought it back for second servicing with added 10% discount. Kevin, Joe, and Roland kept me well informed and treated me with great care from the moment I arrived until i picked up my car. My car is now ready for the long drive on my upcoming trip! I'll be visiting the Joyce Koons service team again with additional fix ups.
Jo Lo
a month ago
Great dealership host great salesmen. This was my entire experience with Joyce Koons Honda. And all thanks to Mr. Naeem. Naeem gave a new definition on how simple and elegant a business trade can be. No non sense, straight to the point, and most importantly patient and respectful . I would highly recommend to work with Mr. Naeem to get the deal done. Cheers and thank you once again for all your help.
D B
a week ago
I recently purchased my second Honda from Joyce Koons. This transaction stands out as the best car buying experience I have had during more than 30 years of purchasing vehicles. The negotiation process was handled efficiently through text and email, and we reached an agreement on the sale price before I visited the dealership. Upon arrival at the dealership, I was able to pick up my new car without any hassle. The entire experience was excellent, and I would confidently rate it five stars overall.
Emily Rivers
a week ago
We recently got a new vehicle from Joyce Koons and Naor, our sales rep, was absolutely amazing! He was so attentive and honest. He made a stressful process much more enjoyable. The only reason I’m not giving 5 stars is because the gentlemen in the financing department was rather rude, but Naor totally saved the experience for us! He is an asset to your company! Thank you Naor for getting us into the vehicle that fit our family the best!
A Morales
a week ago
The team at Joyce Koons Honda in Manassas was great. Very professional, responsive to all our calls and emails and friendly. Sales person Tim Welton and sales associate Malek Lahiani both made an amazing impact on our experience. Lots of communication, very attentive and showed great attention to detail. We are very happy with our experience and will definitely recommend them.
Anne Gillespie
a week ago
Our salesperson, Eric Park was amazing to deal with. We also want to give a shoutout to the financing team as well. Great place, clean and happy environment!
S S
a week ago
Purchased a car here and it was the easiest car buying experience I’ve had, they gave me a fair deal on my trade-in and I feel they gave me a fair deal on the car. Eric Park was great, he handled all my questions and worked with me where he could. Very straight forward deal, and didn’t waste my time like other dealerships tend to do. The financing manager Nancy Herrera was also great, worked with me and explained everything to me in detail. I usually hate buying cars and dealing with car dealerships, but this one was the exception.
Quel Crutchfield
a month ago
I looked up all around the east coast for a good car. Almost gave up but this salesman, Brandon Locke hooked me up with a 2026 Honda Civic sport for a good price. He was honest and professional. Very straightforward. I still don't like the process but Brandon made it VERY easy. Always do your research but if you need a car here, always ask for Brandon Locke.
laelanie
a month ago
Shout out Jorge for servicing my car & doing a great job ! I recommend anyone in the area to visit him :D
Joseph May
a month ago
I just recently bought a 2025 Honda Ridgeline, and Haroon Hussain made the whole process pleasant and stressfree. He was very professional and a pleasure to work with on my purchase. I would highly recommend Haroon to anyone planning to purchase a vehicle from Joyce Koons Honda!
Taylor Price
a week ago
Delanta is that guy!! He is quite frankly the most thorough and caring employee I have encountered at a dealership in my many days on earth. 10/10 experience. Top notch care.
Ling Ye
a month ago
This is an excellent place to buy a car, offering great deals,in fact, we purchased two HR-V LX models within just four months. I am extremely grateful to Eric Park for his assistance today; the entire process took only one hour, and he truly did an outstanding job! I would also like to thank the gentleman who handled the financing—he was very patient and polite!
Amanda Heckler
a month ago
Overall I had a really positive experience buying my car here. If you can, ask for PJ. He’s not pushy with the buying process and ensured that all my needs were met. I also did my financing through them and got a great rate. Walked in and out in an afternoon with the car I wanted. I had done my research but I really appreciated their flexibility and responsiveness even after I left the lot.
Tommy Cruz
a month ago
This place started to be pretty bad got attendeds on phones and not paying attention to customer service. I went in for an inspection and waited 30 min just to talk to someone, but this kid saw me and approached me and took excellent care of me got me out of there in an hour like he promised we'll attired and easy to talk too. Made my experience worth the wait thank you mr Antoin Tunstall for your help,very professional experience.
Matthew Adair
a month ago
If you are looking for a new vehicle, I highly recommend this location. Kebir and the rest of the employees were great to work with on finding my new vehicle!
Amy Kephart;Smith
2 days ago
Nice people
Paulina Lipińska
2 weeks ago
Malek and Nancy are truly amazing. I came in to buy a car and they made sure they delivered best in class service. They worked with me to select best option for my budget and worked on rates so I can get the best deal!
Patricia Dekkers
4 weeks ago
A great place to have my Honda Fit serviced. I have been coming here for many years. My Service Advisor Alex Garcia is fantastic.
Wenyu Sun
4 weeks ago
I had a great experience working with Girma at Joyce Koon. He was courteous, genuine, and straightforward throughout the entire process — no games, no pressure. Buying a new CRV felt smooth and stress-free, and I walked away confident I got a great deal. If you’re looking for someone you can actually trust at a dealership, ask for Girma. Highly recommend!
Brad Vacc
2 months ago
Great service from Alex. Our odyssey had a water leak and it was taken care of under warranty. I had a hitch installed while it was in the shop waiting. The concierge loaner was super helpful while our minivan was out of commission, I’ll always go back to Koons Honda for service. They made it so easy for this busy family!
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